Product knowledge is more than the ability to answer questions about a product. It is about understanding your needs and the personality of the pets you have.
Great support comes from using the products and how other customers use the products. Learning from the experiences and anecdotes our wonderful customers share with us and applying them to your requirements.
We also like to ensure our products are correctly fitted and that you know how to make adjustments in the future.
Our staff are also across industry trends, concepts and terminology to foster our mutual love of animals.